WORKING/BILLING PHASES
With each new project, Pilar Swanson believes that in order for a product to meets its full potential it must go through a series of phases to allow alterations, project review, and commisioner feedback. Planning concepts, project cost estimation, and billing in several phases allows Pilar Swanson to adjust for such revisions or halt work if the project is canceled or postponed. Canceled projects will be only be billed through phases or portions of phases that were completed by Pilar Swanson. With each project, the commissioner, will receive a cost estimate or proposal which outlines the project perimeters and specifications, the proposed services, and working/billing phases. Each project estimate will include a project budget and the estimated fees for Pilar Swanson services. Work will commence upon approval of the written estimate by the commissioner's approval will be an agreement between the commissioner and Pilar Swanson either written or verbal.
PAYMENT/ESTIMATES
The commissioner agrees to pay Pilar Swanson in accordance to the cost estimate outlined in the project agreement. Unless otherwise, 50% of the total cost will be required up front in order to pay for the cost of materials. The remainder of the balance will be due at the completion of the contracted project. Pilar Swanson reserves the right to refuse completion or delivery of work until past due balances are paid. Interest of past due balances (more than 30 days after invoice date) will be 15% per month. If changes are requested by the commissioner, which are reasonable and agreed upon, the commissioner will be billed accordingly. The commissioner will be notified of any cost changes.
OUT OF POCKET EXPENSES
Cost estimates and fees with Pilar Swanson do not include outside purchases, but not limited to, printing, photography, shipping and handling, mileage, color printouts, laminating, ceramic firing, illustrations, separations, or courier services. Out of pocket expenses will be included in the invoices which will be sent to the commissioner.
REVISIONS AND ALTERATIONS
Any new work submitted to Pilar Swanson, after a project proposal has been approved, is considered an alteration or revision. If the alteration changes the project described in the proposal then a new cost estimate will be sent to the commissioner and an additional fee will be billed upon both parties approval before work on the revised proposal begins.
ERRORS AND OMISSIONS
It will be the commissioner's responsibility to check all proofs for accuracy in text, illustrations, and syntax before final product production. Pilar Swanson is not reliable for errors or ommisions, equipment failure (i.e. kiln failure or computer failure), material inconsistencies (i.e. ceramic glazes), and weather related situations (if projects apply) if it hinders the completion of a project. Pilar Swanson is also not liable in the case of projects being altered or omitted in the uploading or downloading of projects through internet, faxing, or telephone. It is the commissioner's responsibility to produce written or verbal approval on all phases of the project with Pilar Swanson before the release for printing or other implementation.
SHIPPING AND HANDLING
Pilar Swanson will take all responsibility to provide the commissioner the guarantee that their project will be packaged, shipped, and delivered accordingly. Pilar Swanson will ensure package security with each project, however, I am not responsible for the loss of the project through the reponsibility of the shipping vendor.
RIGHTS OF OWNERSHIP
I, Pilar Swanson, reserve the right to photograph, document, and distribute published works of any work I create for you, in order to be used in portfolios, slide presentations, website, newsletters, and other media. Pilar Swanson agrees to hold all projects for a period of 6 months after the delivery of the final project. Therefore I reserve the right to discard them after 6 months. Backup files or disks will be provided upon reasonable notice. If the files exceed the amount of space on a burnable disk, than the commissioner will need to provide a hard-drive which can transfer all needed files from Pilar Swanson.